Help Center

How can we help you?

Email Support
support@unmyung.app
Response Time
Within 24 hours
Hours
Mon–Fri, 9am–6pm EST

Frequently Asked Questions

How accurate is the Four Pillars reading?
Our analysis is based on classical Bazi/Saju methodology with thousands of years of refinement. Accuracy depends on the precision of your birth data, especially birth time. For the most precise reading, knowing your exact birth hour is recommended.
Is my birth data kept private?
Yes. Your birth data is used solely to generate your personal reading and is never sold or shared with third parties. See our Privacy Policy for details.
How do I get a refund?
We offer a 7-day satisfaction guarantee on all premium purchases. Contact us at the email below within 7 days of purchase and we'll process a full refund.
What's the difference between Free and Premium?
The free reading gives you your full Four Pillars chart and today's energy reading. Premium unlocks your annual detailed report (PDF), wealth/career/love deep analysis, 10-year cycle roadmap, and more.
Can I cancel my subscription?
Yes, anytime. Go to your Dashboard → Subscription settings, or contact us and we'll cancel immediately with no questions asked.
How does the VIP consultation work?
Browse our verified consultants, select a session format (chat/phone/video), and book a time. You'll receive a session recording afterward. Sessions start from 30 minutes.

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